Ultra speedy and very friendly service
Not a runner, I wish to just add my comment on the wonderful speedy and very friendly service. I received 2 pairs of On Cloud shoes in a competition. Since I live in the French-speaking region, I'd written to On-running on 14 February 2017 a line in French and continued in German as On Cloud is based in Zürich, asking to change the size. Two Happiness Deliverers replied to me early on the 15th in French and in German. Romain sent me the Return mail voucher on the 16th which arrived the next day. I sent the shoes back on Saturday 18 February and voilà, the new shoes arrived on the 22nd. Congratulations and many thanks to Romain and Yvonne for your wonderful and friendly service and efficiency. Bravo and chapeau.